Loss Prevention (Security) Officer

Massy Stores (SVG) Ltd is seeking a motivated individual to fill the post of Loss Prevention (Security) Officer.

To provide quality customer service by ensuring a safe and secure environment for all customers (internal and external).  Proper performance of the duties and responsibilities of this position is essential to achieve and maintain secure, safe and conducive shopping conditions.

COMPETENCIES

  • Good customer service skills
  • Good communication and listening skills
  • Strong observational skills
  • Availability for flexible working hours.
  • Ability to stand and move around for extended periods of time.
  • Self-motivated and able to work with limited supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure a safe, secure and friendly store atmosphere for customers, associates and their properties.
  • Assist associates during the transfer of property.
  • Interpret and enforce applicable states laws.
  • Maintain a professional image at all times (your dress and comportment.)
  • Maintain high visibility in high traffic area.
  • Perform stop search and detain duties when and where necessary of suspicious customers and staff.
  • Report incidents involving injury to customers, associates and damage to property; attend court when necessary to represent the company.
  • Participate in training activities to increase personal skills levels and to improve overall department processes and customer service.
  • Perform other duties as assigned by the department head or by other management personnel.

EDUCATION/EXPERIENCE

  • Completion of Senior 3 primary school education, Secondary education preferably with three (3) CXC’s or GCE including Maths and English.
  • Previous relevant work experience may be considered as equivalent to stated academic qualifications.

 

If you are interested in the above position, please send your application including the names of two (2) professional referees and a certificate of character to:

The Human Resource Department

Massy Stores (SVG) Ltd

P.O. Box 872

Upper Bay Street

Kingstown

VINCENT AND THE GRENADINES

Email address:receptionist.svg@massystores.com

Only suitable applicants will be acknowledged.  Deadline for Submission: November 30th, 2018.

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